Frequently Asked Questions
Return Policy
Return Policy:
I hope you love your purchase from Jade + Olive, but totally understand if you need to switch something out! Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. All items must be unworn, unwashed, in original condition, free of makeup, cigarette smoke, perfume, + deodorant stains to be eligible for store credit.
Items purchased at a discount of 25% off or more are FINAL SALE.
Return Instructions:
Email me at shopjadeandolive@gmail.com if you would like to return your item for store credit:)
General Sizing
Sizing:
XS: 00
S: 0-2
M: 4-6
L: 6-8
*I will try on all items before launching. Item size may vary depending on fit, style, and material. Please refer to item descriptions for details on sizing recommendations.
Shipping Times
Shipping Times:
All Items will be shipped by the next business day after you place an order. Shipping typically takes 3-7 business days. Email shopjadeandolive@gmail.com with any questions or concerns regarding shipping!